Privacy & Subscription Policy

Effective Date:06/01/2025
Fresh Clean Sweep LLC
www.freshcleansweepllc.com

Fresh Clean Sweep LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy & Subscription Policy explains how we collect, use, share, and protect your information, especially when you interact with our scheduling system, subscribe to services, or make payments using integrated tools like Stripe and QuickBooks.

1. Information We Collect

We may collect the following personal information:

Contact Information: Name, address, phone number, email

Scheduling Details: Service preferences, requested dates/times, notes about your property or cleaning requirements

Payment Details: Billing information (processed securely through Stripe)

Account History: Appointment history, service usage, invoices, and communication logs

2. How We Use Your Information

Your information is used to:

Schedule and deliver cleaning services

Communicate about appointments, changes, or service reminders

Process and manage payments via Stripe

Generate and send invoices through QuickBooks

Manage recurring subscriptions or service plans

Send promotional or service-related updates (optional)

3. Subscription Policy

By enrolling in one of our recurring cleaning service plans, you agree to the following:

Recurring Billing: Charges are automatically billed to your payment method on file via Stripe, according to the service frequency selected (e.g., weekly, bi-weekly, monthly).

Modifications & Pausing: You may update, pause, or reschedule your subscription at any time by contacting us directly or through our online scheduling platform [insert if applicable].

Cancellations: Cancellations must be made at least 24 hours before your next scheduled service to avoid being charged. Late cancellations or missed appointments may incur a fee.

Invoices & Receipts: All transactions and receipts are securely managed and stored via QuickBooks and emailed to the address on file.

4. Third-Party Integrations

We use the following trusted platforms to ensure a secure and seamless experience:

Stripe for secure payment processing. Stripe does not share your full financial details with us.
Learn more: https://stripe.com/privacy

QuickBooks for invoicing, financial tracking, and accounting.
Learn more: https://www.intuit.com/privacy/

GoHighLevel to manage and confirm bookings efficiently. These tools may store relevant service details to facilitate reminders and updates.

5. Data Security

We take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. All transactions are encrypted, and sensitive information is stored only with secure third-party partners (e.g., Stripe, QuickBooks).

6. Your Rights & Choices

You may at any time:

Request access to or correction of your personal data

Cancel or modify your service subscription

Opt out of promotional emails by clicking the "unsubscribe" link or contacting us directly

7. Changes to This Policy

We may update this Privacy & Subscription Policy as needed to reflect operational, legal, or technological changes. Updated versions will be posted on our website with the revised effective date.

8. Contact Us

If you have any questions about this Privacy & Subscription Policy or how your data is handled, please contact:

Fresh Clean Sweep LLC
Email: [email protected]

Phone:+1(847)443-1198
Address: 2728 N Mallard Ln, Round Lake Beach, IL, 60073
Website: www.freshcleansweepllc.com